EFEKTIVITAS BADAN PENYELESAIAN SENGKETA KONSUMEN (BPSK) DALAM PENYELESAIAN SENGKETA KONSUMEN

EFEKTIVITAS BADAN PENYELESAIAN SENGKETA KONSUMEN (BPSK) DALAM PENYELESAIAN SENGKETA KONSUMEN

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The subject of this research is the Effectiveness of the Consumer Dispute Resolution Board in the resolution of consumer disputes.This type of research redken shades eq 07m driftwood is classified as normative-empirical with statutory research approaches using data processing techniques using qualitative methods.The source of this research data is the primary data source, namely interviews and observations and secondary data sources, namely books and internet references.The results of this study indicate that the role of BPSK in resolving consumer disputes is quite effective and has become an efficient container for resolving disputes between consumers and business actors due to the principle used, namely the principle of quick, simple and low cost judiciary and according to the data obtained as many as 27 cases entered to BPSK, 13 cases that have been completed at the mediation stage and 4 cases at the conciliation stage, the remaining 10 cases that filed objections to the District Court.As for the factors inhibiting the chiggate.com resolution of consumer disputes at BPSK, among others: 1 One party was absent, 2.

Business actors who feel great, 3.Problems with advice and infrastructure.